Sales Policy

Welcome to Jamotis.xyz, your trusted destination for high-quality family board games. We are committed to providing an exceptional shopping experience, ensuring transparency and fairness in every transaction. Please read our Sales Policy carefully to understand our terms regarding orders, payments, shipping, returns, and customer support.

1. Ordering Process

At Jamotis.xyz, we strive to make shopping easy and hassle-free. To place an order:

  • Browse our collection and select your desired board games.
  • Add items to your cart and proceed to checkout.
  • Enter your shipping details and choose a payment method.
  • Confirm your order, and you will receive a confirmation email with your purchase details.

If you encounter any issues during checkout, our customer support team is available to assist you.

2. Payment Methods

We offer secure payment options to ensure a smooth transaction process. Customers can pay using:
✔ Credit/Debit Cards (Visa, MasterCard, American Express)
✔ PayPal
✔ Other secure payment gateways available at checkout

All transactions are processed with high-level encryption to protect your sensitive information.

3. Shipping & Delivery

We understand that timely delivery is important, and we work hard to ensure you receive your games as quickly as possible.

📦 Shipping Options: We offer standard and express shipping across the USA. Shipping rates and estimated delivery times are calculated at checkout.
🚀 Processing Time: Orders are typically processed within 1-2 business days.
📍 Tracking Orders: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

For any delivery concerns, please contact our support team.

4. Returns & Refunds

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy.

🔄 Return Eligibility:

  • Items must be returned within 30 days of purchase.
  • Products must be unused, in original packaging, and in resellable condition.
  • Proof of purchase is required.

💰 Refund Process:

  • Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5-7 business days.
  • Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return, please contact us at info@jamotis.xyz.

5. Customer Support

We are dedicated to providing excellent service and are available to assist you with any inquiries.

📍 Store Address:
1400 Franklin Ave, New Orleans, LA, USA

📞 Phone: (814) 778-5277
📧 Email: info@jamotis.xyz

6. Policy Updates

We reserve the right to modify our Sales Policy as needed. Any changes will be updated on this page. We encourage customers to review our policies periodically.

Thank you for choosing Jamotis.xyz for your board game needs. We appreciate your trust and look forward to bringing fun and excitement to your game nights! 🎲✨